FREQUENTLY ASKED QUESTIONS

DO YOU OFFER SESSIONS BY VIDEO OR PHONE?

Yes. All of the clinicians at CWML can provide consultations and therapy using our encrypted, HIPAA compliant video portal. If you require a remote option, we find that video sessions are preferable to phone sessions, but your therapist will work with you to find the solution that suits you best.

DO YOU ACCEPT INSURANCE?

We don't directly accept insurance as payment. Many insurance policies, however, will reimburse you for “out-of-network” expenses if that is part of your coverage.

DO YOU OFFER SLIDING SCALE RATES?

Yes! We offer a sliding scale fee that considers several factors (a patient’s income, a patient’s expenses, a patient’s out-of-network insurance coverage) coupled with an acknowledgement of the value of the service being provided by the therapist. These factors are weighed with each other to determine a fee that is fair for the patient’s individual situation.

WHY DON'T YOU ACCEPT PAYMENT DIRECTLY FROM MY INSURANCE COMPANY?

Insurance companies have guidelines and requirements that limit who a patient can see, how often a therapist can see a patient and for how long. We believe in offering personalized therapy along the highest standards of practice and care in our industry. We elect not to have an insurance company dictate what treatment our patients receive.

WHAT'S THE DIFFERENCE BETWEEN A PSYCHOLOGIST, A PSYCHIATRIST AND A SOCIAL WORKER?

All three disciplines are trained to provide psychotherapy.

In general, psychiatrists obtain a medical degree and therefore focus on the biological underpinnings of mental illness. Because they have a medical degree, psychiatrists can prescribe medication.

Psychologists earn a graduate level degree that focuses on all aspects of human behavior and personality structure and are trained to provide psychotherapy in a variety of modalities.

Social Workers earn a graduate level degree with an emphasis on societal factors impacting emotional well-being and the need to connect people with the community and support services available. They are also trained to provide psychotherapy.